Food has been at the heart of Kate’s working life; firstly working in the hotel and catering industry until she had her family and then retraining as a nutritional therapist in 2009.

In 2004, Kate and her family moved back to this area where she had grown up to care for sick parents. During that time, she retrained as nutritional therapist. Not long after gaining this qualification, an opportunity came up to take over the local health food shop that she had been working in since qualifying. New to retail – and only recently qualified – the task was daunting but there was excitement at the possibilities for Inside Out Health.

Thirteen years later the shop and business has grown. Not only is the shop now in its prime third location in Reigate, we have grown from a team of two to a team of thirteen, providing daily a registered nutritional therapist offering advice in the shop.

The most important part for Kate is the customer care, and this in turn has been key to the success and longevity of the shop. We have a large community of customers who visit the shop regularly to buy food items and skincare, as well as those we provide health advice and possible supplements to. There is nothing more pleasing than hearing back from a customer how helpful the team have been, and that their advice has really made a difference.