
As a Rewards Club member you will get one point for every pound you spend in store and online. Once you reach 100 points you can redeem £1 against your next shop!
Look out for extra bonus points!
We love to treat our customers, this is why you will see some extra ‘bonus points’ in store. Each month you will be able to boost your points with special offers across our range of nutritional supplements, natural organic bodycare, household essentials and organic whole food.
How does the Rewards Club work?
You sign up in store or online using the form below. Each time you shop, you will get 1 point for every £1 you spend (spend £5 and get 5 points, spend £35 and get 35 points).
When you have collected 100 points you can redeem £1 against your next shop in store.
You can save up points to build up a higher value. For example, if you save 250 points, you can redeem £2.50 against your shopping. You can collect up to 3,000 points and redeem a maximum of £30 against one shop.
Bonus points are available, so look out for offers to boost your points balance!
How does the Rewards Club differ from the Loyalty Card scheme?
Our Loyalty Card Scheme has changed a few times and we have finally found a fair way to say a great big THANK YOU to our customers for their support. Our Rewards Club offers points per £1 spent rather than points per shop which rewards customers fairly no matter how many times they shop with us. Our Rewards Club launches on 1st June 2024 and will replace the current Loyalty Card scheme.
What will happen to my current Loyalty Card points when the Rewards Club starts in June?
You can use your current points balance up until 31st May. Any points remaining will transfer over to your Rewards Club. All Loyalty Card members will automatically transfer to the Rewards Club, you don’t need to sign up again.
How do I redeem my Reward Club points?
When you have accumulated 100 points, you can then use £1 against your next shop. You can save points up too, for example keep accruing points until you wish to use them.
What are Bonus Points?
You can boost your points balance by enjoying extra bonus points in store. You will see offers in store on particular brands, products or ranges to get bonus points to add to your balance.
Is there a minimum spend to get points on my shopping?
No, there is no minimum spend to get points. You will get 1 point for every £1 you spend in store. If you spend 65p today and another £1.35 tomorrow, you will get 2 points as you have spent £2. If you spend £3 today, £10 tomorrow and £1 next week you will get 14 points as you have spent £14.
Can I get cashback instead of redeeming the value in store?
The points have accrued for you to redeem against your shopping in store. There is no cash or money back alternative.
Do I need to sign up again if I am on your old Loyalty Card scheme?
All members of our current points sceheme will be automatically enrolled in the Rewards Club, there is no need to sign up again.
Can I collect points if I buy from your online shop rather than in store?
Yes you can collect points if you buy products and services on our website as well as when you are shopping in store. However we are still working on being able to redeem your points online so bear with us while we sort out the technical side!
Can I collect points on services, such as test kits or health advice sessions?
Yes you can collect 1 point for every £1 you spend on products as well as Inside Out Health services such as test kits, 30 minute confidential health advice, Body Composition Analysis and events.
Do I need to carry a card or is it all digital?
We have a card that you can scan at the till when you shop, or you can just give us your name and we can keep your details digitally to save on wallet space! We are working on a phone app and plan to have that rolled out this summer.
Terms and Conditions
- Once redeemed, your points reset and start over.
- You can save points to redeem higher value up to a maximum of 3000 points (£30) to redeem against one shop.
- There is no cashback or money back alternative.
- We reserve the right to withdraw the Rewards Club at any time.
- We reserve the right to refuse membership and can withdraw membership at any time.
- The Rewards Club member can cancel their membership at any time.
- Your details are used only by us and are never ever shared with anyone else.